“Everyone gets to celebrate who they are and their listening.” Sloan-Vincent from Spotify explains how Wrapped became a cultural phenomenon and got users’ radar over the years. The biggest music streaming platform in the sector, Spotify has been irreplaceable by its users since 2006.
Being on various operating systems and its budget-friendly subscription plans allow Spotify to reach over 456 million users. But, have you ever wondered how Spotify manages to break its user record time with its marketing strategies?
Keep reading to find out how they’re marketing to stay on top of the music streaming industry!
Spotify’s Marketing Strategy
Since the beginning, targeting young people such as Millennials and Gen Zers, Spotify knows how to communicate with youth in the app, ads, or anywhere else. Spotify is with its users all the time with playlists for showers, sleeping, workouts, and any other occasions.
But how does Spotify achieves to become the ultimate companion in every activity; what is Spotify’s marketing strategy and how can it infiltrate our lives so much?
A quick look at Spotify’s marketing strategy tells us that it focuses heavily on:
- engagement in social media,
- providing users with tailored playlists, and
- discounts through partner campaigns.
Spotify digs into the target audience’s music choices and listening habits with customer data and creates personalized playlists for each user. Thus, they give users enough reason to share it with others around them. As a result, more people download the app to see what Spotify is going to suggest to them.
Spotify’s marketing strategy focusing on personalized user experience has allowed it to stand out from competitors and build a reliable customer base. Now let’s look at the details behind this success.
User-Focused Design With a Company
When designing a service or product, one should really need to dive into user experience which is based on three universal principles:
- visual grammar
- language and typography
- narrative design
Using vivid and contrasting colors when providing the users with ready-to-share social media posts, and showing short videos or the lyrics along with the song, Spotify’s visuality is eye-catching. Also, it uses informal “you” language to communicate with the users like friends. Spotify’s marketing strategy personalization makes you the storyteller of your account. You can make blended playlists with your friends to see which songs both of you are listening to, discover songs similar to the ones you like, and collect top songs in playlists maybe with different purposes.
According to the Spotify Culture Next 2022 Report, millennials and Gen Zers have been shaping the future of audio streaming and culture. The audio concept changes youth’s perspective and helps them to create and find their community or join a local one. With Spotify, they find a space to exist, be understood, and support each other or inspire.
Good Subscription Plans
Turning a potential customer into a subscriber of your service is a victory for all companies. Getting good quality service at an affordable price is a strong hook that has the power to make the user stay with Spotify for long years.
Spotify offers a variety of subscription plans, so it’s easy to find the one that’s right for you. Spotify’s Premium plan offers users ad-free music streaming, unlimited access to a library of millions of songs, and the ability to download songs for offline listening. This allows Spotify to promote its platform to users who are looking for a premium music experience. Similarly, its free plan allows users to access songs with ads.
By offering these different plans, Spotify has been able to reach a wider variety of users. This, in turn, has enabled the company to target its digital marketing campaigns more effectively.
Spotify’s enviable success in the world of digital music streaming is due, in large part, to its savvy social media marketing strategy. With ingeniously crafted posts highlighting new releases and old favorites, Spotify ensures that potential and existing customers are always aware of its offerings.
They have leveraged a variety of resources, from influencer endorsements to native advertising on multiple social media platforms, to create conversations about the brand and increase awareness. As one of the tech giants poised for rapid growth over the coming years, it is clear that Spotify has mastered how to effectively harness the power of social media.
As Spotify’s digital marketing strategy is to follow the latest trends but also create trends, in social media campaigns, Spotify uses a language that addresses the younger generations Let’s look at some examples reflecting Spotify’s smartly managed campaigns:
Hashtags bring users together and help them to find their soul listeners or discover new artists, songs, and bands. Spotify put forward users with #thatsongwhen in 2014. It made a platform where a user can attach the media, tell the story, and share the song. Also, as we’ve seen the big impact of annual Wrapped hashtag campaigns like #2022Wrapped all around the world, hashtag use is surely Spotify’s global marketing strategy.
The urge to share their own wrap is undeniably contagious along users. As a user-based feature, Spotify Wrapped allows people to share their musical tastes with others meaning to open up some parts of their identities.
Data-driven marketing strategies are becoming increasingly popular and Spotify is one of the brands using data for their own sake. But, how?
Holding a huge amount of data from 456 million users, Spotify uses consumer data, such as listening behavior, favorite artists, and most played songs, to create targeted marketing campaigns that are tailored to the individual listener. In 2016, the company launched a data-based marketing campaign that connected Spotify users with their favorite artists, and since then it has continued to develop its personalized approach. Spotify also utilizes artificial intelligence and machine learning to make decisions and improve user experience, such as with its feature “Blend” which allows users to share personalized playlists with friends.
Spotify’s Creative Strategy
It has been successful for Spotify to increase revenue and user base by implementing creative marketing strategies. By taking advantage of data-driven insights, personalization, and word-of-mouth marketing, the company has seen extraordinary success with initiatives such as Spotify Wrapped.
Here are some examples of Spotify’s bold approach to using creative strategies to effectively market the product and the features it offers:
1. Thanks 2016, It’s Been Weird
2016 was a weird year for the world with celebrity deaths, Brexit, and so on. Spotify took advantage of this with funny billboards by using the data. This playful tone was created to attract new users.
2. Setting Goals for 2018
This campaign was inspired by the most used hashtags in 2018 which are all focused on goals: #lifegoals, #adulthoodgoals, #relationshipgoals. Spotify looked at the case from another interesting perspective, used its own data, and created its own 2018 goals. For instance, “Too Good at Goodbyes” was streamed over 910,925 times in London, and Spotify aimed to “be significantly less proficient at goodbyes” as can be seen in the photo above.
3. Spotify Wrapped
Spotify creates a tradition with wraps focusing on both general and personal data. Seeing how you do during the year turns into something we all wait for with joy and curiosity. Actually, it is a rule now. You just can’t start the next year until you share Spotify Wrapped posts with friends.
4. Music for Every Mood
Is there anything an on-point and hilarious meme can’t solve? Spotify really did the best thing with the memes. We are humans. We make mistakes. We are complicated. We just can’t figure it out. On Spotify, there are songs for every mood.
5. Playlist for the Future
The marketing strategy of Spotify in 2023 is a music time capsule. With each song you will put in a vase, teddy bear, lunchbox, bottle, acorn, or pocket, you create a playlist with a few songs about special moments such as “a song you need to hear live in 2023.” This new feature can turn into a permanent marketing strategy but the truth will show itself with user data in forthcoming years.
Spotify’s Distribution Channels
Spotify works on the browser, mobile, and laptop app with the options of Windows, Linux, and Mac IOs; the availability on multi-devices increases accessibility.
Being available for your user in any operating system or device is a must. Global marketing should address all the people with different technology habits and requires following new trends with changing devices.
Wrapping up Like Spotify
With creativity and data on its side, Spotify is welcoming new users and presenting them with surprises. Spotify is always up to something new and unexpected all the time. Following and emphasizing users’ wishes, desires, and habits leads the marketing team to create creative strategies for Spotify. Their unusual perspective makes us learn there is another way to market and advertise which is fun and open to organic growth. If you want to get help and consultancy from professionals to create a marketing strategy as powerful as Spotify’s, you can reach out to top marketing agencies now!